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Email White Lists

Email whitelists
An e-mail whitelist is a list of contacts that the user deems are acceptable to receive email from and should not be sent to the trash folder.
Spam filters that come with e-mail clients have both whitelists and blacklists of senders and keywords to look for in e-mails. If a spam filter keeps a whitelist, mail from the listed e-mail addresses, domains, and/or IP address will always be allowed.
Some internet service providers have whitelists that they use to filter e-mail to be delivered to their customers.
If a whitelist is exclusive, only e-mail from those on the whitelist will get through. If it is not exclusive, it prevents e-mail from being deleted or sent to the junk mail folder by the spam filter. Usually, only end-users would set a spam filter to delete all e-mails from sources not on the whitelist, not internet service providers or e-mail services.
Using whitelists and blacklists can assist in blocking unwanted messages and allowing wanted messages to get through, but they are not perfect. E-mail whitelists are used to reduce the incidence of false positives, often based on the assumption that most legitimate mail will be from a relatively small and fixed set of senders. To block a high percentage of spam, e-mail filters have to be continuously updated as e-mail spam senders create new email addresses to e-mail from or new keywords to use in their e-mail which allows the e-mail to slip through.
 
How to Whitelist an Email In Gmail, Outlook, Yahoo Xtra, Hotmail, Outlook and Apple Mail
Below is information on how to whitelist email messages from Tauranga Boys College with Yahoo Xtra, Gmail, Hotmail, Outlook, Apple Mail. Even if your email program or internet service provider (ISP) is not listed, these instructions should help you figure out how to whitelist our email address at any ISP or with any email program.
Important: If you find email from tbc@tbc.school.nz or tbc@taurangaboyscollege.school.nz in your spam or junk folder, please take the time to un-span email message in your mail program that it is not spam by hitting the “not spam”, “not junk” or similar button, as that will train your program to whitelist it.
 
Whitelist an email in Gmail
First, if you find email from us in your Gmail spam folder, select our email and click the “Not Spam” button
Next, open an email that you have received from us
Click on the little down-pointing-triangle-arrow next to “Reply”:
Click “Add Simply Hired to Contacts list”
 
Yahoo! Xtra
To whitelist tbc@tbc.school.nz with Yahoo! Xtra, you will need to set up a “filter” after first taking the following steps:
If you find email from tbc@tbc.school.nz or tbc@taurangaboyscollege.school.nz are going to your Yahoo! bulk folder, open it and click “Not Spam”
Be sure that the address tbc@tbc.school.nz or tbc@taurangaboyscollege.school.nz are not in your “Blocked Addresses” list. If tbc@tbc.school.nz or tbc@taurangaboyscollege.school.nz is on your “Blocked Addresses” list, select it and click “Remove Block”
Now to create the filter:

  • Open your mail and click on “Mail Options” in the upper right hand corner
  • Select ‘Filters’ (in the bottom left corner)
  • On the Filters page, click “Add”
  • Select the “From header:” rule, and add “contains” and tbc@tbc.school.nz, which tells the system to put email with tbc@tbc.school.nz in your inbox and not the bulk folder.
  • Click the “Choose Folder” pull down menu and select ‘Inbox’
  • Pick the Add Filter button
  • Do the same for tbc@taurangaboyscollege.school.nz

 
Hotmail
To whitelist our address with Hotmail you will need to add tbc@tbc.school.nz and tbc@taurangaboyscollege.school.nz to your Hotmail Safe List. Here’s how:

  • First, if you find email from us in your Hotmail junk folder, open the email and click “Not Junk”
  • Next, check to see if if the email address tbc@tbc.school.nz is on your Blocked Senders list. If you find tbc@tbc.school.nz on your Hotmail blocked senders list, select it and click on the “Remove” button.
  • Next, open your mailbox and click “Options” in the upper right hand corner
  • At the top of the page, click on the “Junk E-mail Protection” link
  • Next, click on “Safe List”, which is down near the bottom
  • Copy and paste tbc.school.nz where it says “Type an address or domain”
  • Click the “Add” button

Microsoft Outlook (Windows or Mac)
To whitelist tbc@tbc.school.nz and tbc@taurangaboyscollege.school.nz in Outlook, follow these steps:

Apple Mail for OS X
To whitelist tbc@tbc.school.nz and tbc@taurangaboyscollege.school.nz on your Apple Mail for OS X account follow these steps:

  • First, if email from tbc@tbc.school.nz ends up in your junk folder, highlight or open it and click “Not Junk” at the top of your screen.
  • Then:
  • Go to Mail > Preferences from your Mail menu
  • Go to the Rules tab
  • Select Add Rule
  • Give this rule a name such as “TBC”
  • Create a rule that says “If any of the following conditions are met: ‘From’ ‘Contains’” and then paste in “tbc@tbc.school.nz
  • From the actions, select ‘Move message’ to mailbox ‘Inbox’.
  • Click “OK”

Summary
If you use a Web mail system or email application not listed above, the instructions for whitelisting our address will depend on the specific email program you are using. If you access the help files, instruction manual or customer support, there should be instructions on how to do this.
In most cases, jut by adding the From address to your address book, safe list, white list or contact list will be sufficient. If the email is not getting to your inbox, then we suggest checking your spam folder, bulk folder or junk folder. If you find the email, then you will need to find a way to inform your mail application that it is not spam. Most likely the course of action is to select the email and click on the Not Spam or Not Junk button, if available. For more information about your mail application, please visit the help section that is associated with your mail application.